Thermostat Optimization Plus (TOP) Saver Frequently Asked Questions

  1. What is thermostat optimization?
  2. Is SMECO’s Thermostat Optimization Plus (TOP) Saver program the same thing as SMECO’s CoolSentry program?
  3. How much does thermostat optimization cost?
  4. What is a virtual energy analysis?
  5. Does my thermostat have to stay connected to Wi-Fi?
  6. Is my thermostat eligible?
  7. What if my thermostat isn’t listed?
  8. What energy savings can I expect if I enroll in SMECO’s TOP Saver program?
  9. What do I need to do once I enroll in SMECO’s TOP Saver program?
  10. What if I need to change my thermostat settings?
  11. What if I make changes to my property or HVAC system?
  12. Can I cancel my enrollment in SMECO’s TOP Saver program?
  13. What is the difference between Nest Seasonal Savings and Whisker Labs’ Connected Savings?
  14. Will you be sharing my data?

1. What is thermostat optimization?

Thermostat optimization uses the weather and data from your smart thermostat to learn about your house’s unique patterns when your system is in heating or cooling mode. This information is then used to trigger automatic, small adjustments that help you save energy and stay comfortable.

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2. Is SMECO’s Thermostat Optimization Plus (TOP) Saver program the same thing as SMECO’s CoolSentry program?

SMECO’s TOP Saver program is not the same as SMECO’s CoolSentry program. To participate in SMECO’s CoolSentry program, you will maintain control of your thermostat, but on select summer afternoons when the temperature soars, SMECO CoolSentry will activate a "conservation event." During the conservation event, your AC compressor remains in conservation mode and is cycled at the level you chose when you enrolled.

Customers who participate in SMECO’s CoolSentry program may have either a CoolSentry thermostat or a direct cycling unit (DCU) on the outdoor AC unit. The CoolSentry thermostat is not compatible with SMECO’s TOP Saver program.

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3. How much does thermostat optimization cost?

As a participant in SMECO’s TOP Saver program, the thermostat optimization process is available at no additional cost to customer-members.

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4. What is a virtual energy analysis?

A virtual energy analysis is a simple way to put your data to work—so you get more out of your home and save even more energy and money. A virtual energy analysis uses data from your thermostat, the weather, and your energy consumption. Then you get targeted suggestions for how to improve comfort and reduce your energy bills. As a member of SMECO’s TOP Saver program, you’ll get a customized recommendation at the end of each heating and cooling season to let you know how your home is doing.

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5. Does my thermostat have to stay connected to Wi-Fi?

SMECO’s TOP Saver program requires a Wi-Fi connection. While temporary outages may not have significant impacts, your thermostat must remain connected to Wi-Fi to be eligible for the benefits of the TOP Saver Program.

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6. Is my thermostat eligible?

At this time, only the thermostat models below qualify for the TOP Saver Program.

Thermostat Manufacturer Product Name Model
ecobee ecobee Smart Si EB-SmartSi-##
ecobee ecobee 3 EB-STATe3-##
ecobee ecobee 3 lite EB-STATE3LT-##
ecobee ecobee 4 EB-STATE4-##
ecobee SmartThermostat with Voice Control EB-STATE5*
Emerson Sensi Classic with HomeKit ST55/1F87U-42WF
Emerson Sensi Touch ST75/1F95U-42WF
Emerson Sensi Classic UP500W/1F86-42WF
Honeywell Home Wi-Fi Smart Thermostat RTH9580WF****
Honeywell Home Lyric Round RCH9310WF****
Honeywell Home T5 Smart Thermostat RCHT8610WF****
Honeywell Home T5 Smart Thermostat with C-wire adaptor RCHT8612WF****
Honeywell Home T9 Smart Thermostat RCHT9*10WF****
Honeywell Home Wi-Fi 9000 RET97A5E1001
Honeywell Home Wi-Fi Programmable Thermostat RTH6500WF****
Honeywell Home WI-Fi 7-Day Programmable Thermostat RTH6580WF****
Honeywell Home Wi-Fi 7-Day Programmable Touchscreen Thermostat RTH8580WF****
Honeywell Home Wi-Fi Smart Thermostat RTH9580WF****
Honeywell Home 9000 Smart RTH9585WF1004
Honeywell Home Wi-Fi Smart Thermostat with Voice Control RTH9590WF****
Honeywell Home Wireless FocusPRO TH5320R1002
Honeywell Home Wireless FocusPRO TH5320R1002
Honeywell Home Lyric T6 TH6220WF2006
Honeywell Home Wi-Fi FocusPRO TH6320WF1005
Honeywell Home Lyric T6 TH6320WF2003
Honeywell Home VisionPRO 8000 with RedLINK TH8110R1008
Honeywell Home VisionPRO 8000 with RedLINK TH8320R1003
Honeywell Home Wi-Fi VisionPRO TH8320WF1029
Honeywell Home VisionPRO 8000 with RedLINK TH8321R1001
Honeywell Home Wi-Fi VisionPRO TH8321WF1001
Honeywell Home Lyric Round Wi-Fi Thermostat TH8732WFH5002
Honeywell Home Wi-Fi 9000 TH9320WF5003
Honeywell Home Wi-Fi 9000 with Voice Control - 7-Day Programmable Thermostat TH9320WFV6007
Honeywell Home T10 Pro Smart Thermostat THX***WF******
Honeywell Home Prestige IAQ THX9421R5021WW
Honeywell Home Wireless FocusPRO YTH5320R1000
Honeywell Home Wireless FocusPRO YTH6320R****
Honeywell Home VisionPRO 8000 with RedLINK kit YTH8321R1002
Honeywell Home VisionPRO 8000 Smart kit with damper YTH8321WF1036
Honeywell Home Prestige IAQ kit YTHX9421R5085WW
Honeywell Home Prestige IAQ kit YTHX9421R5127WW
Honeywell Home Prestige IAQ kit YTHX9421R7001WW

Note: a # placeholder indicates any numerical value may be included.

*Eligible Nest thermostats will receive a notification to opt into the SMECO TOP Saver program through their Nest thermostat or mobile app. Nest does not currently have an online enrollment option and is not eligible for the virtual audits.

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7. What if my thermostat isn’t listed?

If your thermostat is not listed, you are not currently eligible for SMECO’s TOP Saver program. If you would like to get updates when additional thermostat models are eligible, you can click “My device brand is not listed” within the Connected Savings Portal and enter your contact information for updates.

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8. What energy savings can I expect if I enroll in SMECO’s TOP Saver program?

Energy savings will depend on several factors, such as your thermostat schedule, your home's construction, and your HVAC equipment. Your smart thermostat already saves energy and money. With this program, you can typically expect to save up to an additional 3 percent, but customer-member savings will vary.

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9. What do I need to do once I enroll in SMECO’s TOP Saver program?

To maximize energy savings, you need to make sure that you’ve set a schedule for your thermostat. For recommended schedules, visit our Thermostat Optimization Plus (TOP) Saver Settings page.

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10. What if I need to change my settings?

If you need to update your settings for any reason (you’re too cold in the winter or too hot in the summer, you go on vacation, etc.), you can adjust your smart thermostat settings at any time.

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11. What if I make changes to my property or HVAC system?

SMECO’s TOP Saver program continuously updates your home’s custom energy model. Any changes you make to your property or HVAC system will be automatically accounted for so you get maximum savings and comfort.

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12. Can I cancel my enrollment in SMECO’s TOP Saver program?

If you have a Nest thermostat, you can choose to override the temperature set by Seasonal Savings by simply changing the temperature. If you’d like to stop Seasonal Savings, you can navigate your thermostat to SETTINGS > ENERGY PROGRAMS > Seasonal Savings, and select STOP.

If you have a non-Nest thermostat, you can cancel at any time. Please call 877-818-4094 or email SMECOSmartThermostat@icf.com if you would like to cancel enrollment.

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13. What is the difference between Nest Seasonal Savings and Whisker Labs’ Connected Savings?

Seasonal Savings is Nest’s proprietary program to optimize Nest thermostats. Whisker Labs’ Connected Savings works on several brands of thermostats, like those manufactured by ecobee, Honeywell, and Emerson. Both Seasonal Savings and Connected Savings have their own unique functionality, but both work to optimize smart thermostats to reduce HVAC run times.

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14. Will you be sharing my data?

No, the data used to optimize your thermostat is not shared . SMECO treats all data as confidential. As a customer-owned cooperative, SMECO believes that the privacy of its customer-members should be protected, and SMECO does not sell customer data to third parties.

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