SMECO newsletter

volume 67 - issue 12 - December 2017

Convenient service—just download the free SMECO 24/7 mobile app or send a text

Smart phones, tablet computers, and laptops open up a world of opportunity in how we interact with the world around us. People can be connected to their family, friends, and even businesses when it is convenient for them. SMECO knows that many of its customer-members prefer to pay bills and interact through those mobile devices, so the Cooperative provides multiple ways to stay connected with your electric utility.

SMECO 24/7

Use the online Account Manager

When you sign in to Account Manager on SMECO’s website, you have the power to set up AutoPay or Budget Billing, review and pay bills, manage your secure wallet, and set notification preferences for email and text notices. You can also sign up to receive past due notices by text or email. Account Manager gives you control over your billing and communication preferences at the touch of a finger.

Download the free mobile app

When you download the SMECO 24/7 app, you will be able to report an outage, check the outage status, and reference our up-to-date outage map, or receive news updates and make payments from your phone or mobile device. You can also use your Account Manager credentials to log in through the app, which lets you review your bills and payments, manage your notification preferences, and make payments. For security purposes, the app does not store payment information.
You can download the SMECO 24/7 app free from the Apple App Store or Google Play.

Prefer texting?

Signing up to receive text updates from SMECO is simple—just text REG (for register) to 76326 (SMECO). With SMECO’s easy-to-use texting service, you can report an outage and get status updates; obtain account balances, pay bills using the secure wallet, and receive outage, payment, and past due notices. You can also choose an amount to pay, and then either pay immediately or on the due date. To sign up, you will need your account number if your phone number does not match our records.

If you have any questions, call 1-888-440-3311 or visit smeco.coop/SMECO247.