volume 65 - issue 1 - january 2015
Take the guesswork out of your electric bill
Sign up for the Even Monthly Payment Plan (EMPP) and make budgeting your electric bill easier. Energy use changes seasonally, and winter can be especially tough on your wallet as cold weather sends your heating system into high gear. When it’s very cold and your heating system runs, or when it’s very hot and your air conditioning runs, your bill will be higher. Your bill is at its lowest in May and October, because you typically use less energy in those months. Signing up for the EMPP evens out the highs and the lows, providing you with a consistent utility bill each month.
The EMPP is easy to join. SMECO takes the last 12 months of usage history and averages the total into 12 equal installments. At the end of 12 months, the account is reviewed and adjusted based on your total usage. The difference is incorporated into your usage calculation and distributed evenly over the next 12-month period of installments. SMECO may also make adjustments to your payment plan amount during the year, if it is necessary. Only residential accounts are eligible and your bill must reflect residential rates and must be paid in full at the time of enrollment. Your electric bill must also total $300 or more for the most recent 12 consecutive months.
If you do not have 12 months of history, you can still sign up for EMPP if you complete an energy usage form and SMECO can make a reasonable usage estimate. You can request a review of your plan or terminate your EMPP enrollment at any time. Any credit balance upon termination will be applied to future bills. EMPP is also terminated when the customer requests disconnection of service, and may be terminated if a customer fails to pay the full monthly payment by the “Amount Due After” date. Upon termination, any debit balance will become due once the customer receives the next regularly scheduled monthly bill.
Enroll in EMPP online or call 1-888-440-3311 and one of our contact center representatives will be happy to help.