Protecting Your SMECO E-mails

To ensure the confidentiality of private information that SMECO sends you via e-mail and to comply with financial regulations, we use Zix Corporation's e-mail encryption services.

ZixCorp’s e-mail protection makes it easy for you to receive, read, and reply to all encrypted messages that we send you. You can send and receive confidential e-mails about your account or other SMECO information through our Secure Message Center. If you are already a ZixCorp customer, you can receive the e-mails directly.

The protection of confidential communication is important to us and we want to ensure your information stays private.

Receiving Encrypted E-mail:

When we send you an encrypted message, you receive a notification e-mail with instructions on how to open the message. To view the message, click the Open Message button in the notification e-mail. The Secure Message Center will open in your browser. 

If this is your first time using the Secure Message Center, you will be asked to register by creating a password. After you register and sign in, your message opens and you can view the message details and reply. 

Sending Encrypted E-mail:

Open the Secure Message Center and click the Compose tab to send an encrypted e-mail to SMECO.


What Internet browsers are recommended?

Most browsers will work, including Internet Explorer, Firefox, Chrome, and Safari.

What mobile devices can I use?

You can access your encrypted e-mails using most major mobile devices, including iPhones and iPads, Android phones, and BlackBerrys.

How long can I access my message?

Messages you receive expire 30 days after SMECO sends them.

Where can I get more information?

For additional help reading your message, access the online help in the Secure Message Center. 

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