When customer-members fall behind in paying their electric bills, SMECO reserves the right to disconnect their electric service. The Cooperative makes every effort to work with customers in negotiating payment plans and only terminates service as a last resort.
- Termination and Reconnection Policies
- Meter Tampering and Unauthorized Electricity Consumption
- When Service May Be Terminated
- Restrictions on Terminations
- Seasonal Restrictions
- Dispute Procedures
- Alternate Payment Plans
- Third-Party Notice
All these procedures are in accordance with the Code of Maryland Regulations.
Need Help Paying Your Past-Due Energy Bill?
Contact your local Office of Home Energy Programs (OHEP) to see if you qualify for assistance. Funds are limited, so call today to make an appointment.
Southern Maryland Tri-County Community Action Committee, Inc.
Prince George’s County Department of Social Services
805 Brightseat Road, Landover
This Energy Assistance card lists OHEP’s phone numbers, as well as the numbers of other agencies that offer assistance.
SMECO’s Patriot Connect program is designed to help veterans and active military personnel who may be having a difficult time transitioning back into the community.