Report Outside Lights Off

Please do not use this form to report power outages. To report an outage, use our online form or call 1-877-747-6326 (1-877-74-SMECO).

At left is an example of the labels SMECO uses on its outside lights. When filling out the form below, enter the number from the label in the ID Number field. If you have a smart phone with an app for reading QR codes, you can use the label’s QR code to automatically insert the number into the form. Click on the sample label to view a larger version.

Do you receive a bill each month for the light?

Yes, I receive a bill for the light
No, I do not receive a bill for the light

Is the bill in your personal name or a business name?

Personal
Business

Service Address

Exact street address where the light is located*

Neighborhood or Home Owners Association*

City*

State*

Zip*

ID numbers of light poles (if applicable)

If more than one light is out at this location, please enter the ID numbers of all affected poles.

Phone Number*

Contact E-mail*

How would you like SMECO to contact you?*

E-mail
Phone

Additional Details

SMECO Energy Rates

May 2021

Residential: $0.057873
(5.7873 cents)
Commercial Non-Demand: $0.054494
Commercial Demand: $0.052285

If you are considering a new energy supplier, compare SMECO’s energy rates when evaluating your choices.

Customer Choice

Helpful Tips

The customer service center at the Leonardtown office will be open through May 28, 2021. While the new SMECO facility is undergoing construction, the office will remain closed until the new customer service center opens this winter. Here are other ways to pay your bill.

Download the SMECO 24/7 mobile app to report your outage and pay your bill from your smartphone.

You can text SMECO to report an outage, check your bill, and pay your balance. To sign up, text REG (register) to 76326 (SMECO).

SMECO Spotlights

Get instant rebates of up to $7 on select ENERGY STAR certified LEDs.