Please do not use this form to report power outages. To report an outage, use our online form or call 1-877-747-6326 (1-877-74-SMECO).
At left is an example of the labels SMECO uses on its outside lights. When filling out the form below, enter the number from the label in the ID Number field. If you have a smart phone with an app for reading QR codes, you can use the label’s QR code to automatically insert the number into the form. Click on the sample label to view a larger version.
If you are considering a new energy supplier, compare SMECO’s energy rates when evaluating your choices.
Customer ChoiceGet exclusive discounts on energy-efficient products for your home — plus get free shipping on orders over $35. You’ll find instant discounts as well as products that are eligible for SMECO rebates.
You can have SMECO call you as soon as a rep becomes available, or we can call you at a time you choose.
The customer service center at the Leonardtown office is temporarily closed. While the new SMECO facility is undergoing construction, the office will remain closed until the new customer service center opens this winter. Here are other ways to pay your bill.
Download the SMECO 24/7 mobile app to report your outage and pay your bill from your smartphone.
You can text SMECO to report an outage, check your bill, and pay your balance. To sign up, text REG (register) to 76326 (SMECO).
Sign up for AutoPay online to automatically pay your bill each month from your bank account or credit card.
$1, $5, or $10 a month could help your neighbor keep the lights on. Sign up for Members Helping Members and receive a free long-sleeve T-shirt.
SMECO is offering $2,500 college scholarships to four high school seniors who are graduating in 2022.
Get instant rebates of up to $7 on select ENERGY STAR certified LEDs.
