Capital Credits

FAQ About Final Refund Checks

SMECO Customer Benefits: Your 2014 Capital Credit Allocation

What are Capital Credits?

SMECO belongs to its customer-members. As owners, customers have a responsibility to help finance their business. They do this by using our services and by allowing the Co-op to retain any money collected in excess of actual operating costs.

The money is used to build and maintain the facilities needed to serve the Co-op’s members and to service our long-term debt. This money is considered to be capital furnished by the members—capital that will be returned to the members at a later date.

Capital Credits are refunded at the discretion of the Board of Directors whenever the Board determines that the financial condition of the Co-op will not be impaired.

Because you may receive Capital Credits in the future, it is imperative that you keep the Co-op informed of your current address. Even when you discontinue service with SMECO, we ask you to give the Co-op a current mailing address and notify SMECO of any subsequent address changes so that Capital Credit refunds can continue to be sent to you.

SMECO also needs to be notified by a relative or other legal representative when a customer of record is deceased so that the account can be put in another person’s name or closed. SMECO will refund the deceased customer’s Capital Credits to the customer’s estate in a lump sum discounted payment if the account was listed solely in the customer’s name and is closed. For an estate to receive a refund, a relative or representative must provide SMECO with a Letter of Administration that designates a legal representative of the estate.

Please note that customers do not receive lump-sum refund checks upon discontinuing service with SMECO. Capital Credit refunds are made upon Board approval and according to the financial condition of the Co-op.

Questions About Your Capital Credits:

If you have any questions concerning your Capital Credits, contact us by calling 1-888-440-3311, extension 4227, or by e-mail.

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