Account

SMECO is committed to continually improving the level of service for its customer-members. Our customer service representatives are available 24 hours a day to provide assistance. Please do not hesitate to contact the Cooperative with any questions you may have about your account.

Do you pay your bill online? Third party sites may charge a fee. But when you use SMECO’s website to make a payment, it’s free, quick, and easy. In addition, customers who make an overpayment when using a third party payment site will not receive a refund from SMECO. To initiate a correction, the customer must contact the third party payment site.

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Ways to Pay Your Bill

Pay By Phone

Use a check, Visa, MasterCard, or Discover. You can also check your account balance and the date of your last payment, free of charge. Direct Pay services are available 24/7. Just call 1-866-528-7757.

Pay By Mail

You can mail your payments to this address:

SMECO
P.O. Box 62261
Baltimore, MD 21264-2261

Pay in Person

Because of the COVID-19 pandemic, the SMECO headquarters in Hughesville and its regional office in Leonardtown are open to the public Monday through Friday from 9 a.m. to 1 p.m., except for holidays. Both offices also have night deposit boxes.

Hughesville: 15065 Burnt Store Road
Leonardtown: 23365 Hollywood Road

Global Express

Global Express is not accepting bill payments at this time. When the company’s bill payment services are again available, we will update this notice.

Pay at Any Walmart

Pay your SMECO electric bill at any Walmart with an additional fee as low as 88 cents. Just take a copy of your bill to any Walmart Money-Center or Customer Service Desk. Pay with cash or a PIN debit card (no checks or credit cards).

SMECO Energy Rates

November 2021

Residential: $0.070816
(7.0816 cents)
Commercial Non-Demand: $0.085217
Commercial Demand: $0.067067

If you are considering a new energy supplier, compare SMECO’s energy rates when evaluating your choices.

Customer Choice

SMECO Online Store

Get exclusive discounts on energy-efficient products for your home — plus get free shipping on orders over $35. You’ll find instant discounts as well as products that are eligible for SMECO rebates.

SHOP NOW

Helpful Tips

You can have SMECO call you as soon as a rep becomes available, or we can call you at a time you choose.

The customer service center at the Leonardtown office is temporarily closed. While the new SMECO facility is undergoing construction, the office will remain closed until the new customer service center opens this winter. Here are other ways to pay your bill.

Download the SMECO 24/7 mobile app to report your outage and pay your bill from your smartphone.

You can text SMECO to report an outage, check your bill, and pay your balance. To sign up, text REG (register) to 76326 (SMECO).

SMECO Spotlights

$1, $5, or $10 a month could help your neighbor keep the lights on. Sign up for Members Helping Members and receive a free long-sleeve T-shirt.

SMECO is offering $2,500 college scholarships to four high school seniors who are graduating in 2022.

Get instant rebates of up to $7 on select ENERGY STAR certified LEDs.