SMECO is a customer-owned electric cooperative providing electricity to more than 165,000 services in southern Prince George’s County, and in Charles County, St. Mary’s County, and all but the northeast portion of Calvert County.
What does “we’re a co-op” mean? Co-ops are distinctly different from investor-owned utilities because co-ops are owned by their customers, and customer-members elect the men and women who serve on the Board of Directors.
Co-ops also issue capital credits to their customer-members. What are capital credits? They are the member’s share of the co-op’s margins, based on how much electricity the member purchased and the rate at which the account was billed. SMECO’s margins—revenue less expenses—are used as working capital for new construction and system improvements. When SMECO’s Board of Directors determines that a percentage of the capital credits can be distributed to members through a general refund, capital credits will be issued by check or credited to members’ electric bills.
SMECO: Putting members first.
To be responsive, reliable, and resourceful—the power you can count on.
As a non-profit cooperative owned by its customer members, SMECO adheres to the seven Cooperative Principles.
Each year, JD Power publishes the results of their electric utility residential customer satisfaction study. To see how SMECO and other large utilities compare, the most recent results are linked below: